We are pleased to share with you our Annual Report 2019-2020, 'celebrating a year of progress, impact and achievements'. Our Annual Reports give us the opportunity to demonstrate how we deliver outcomes for the people we support.
Our report reflects and celebrates the achievements we have made whilst acknowledging the challenges we have faced. It also takes the opportunity to look to the future and the improvements we want to make in 2020-2021.
We are in a very different place than where we were when we started this year, and COVID-19 has impacted our ability to deliver some of our priorities for the year. However, we are proud of the work that we have done, continuing working with the people we support in difficult circumstances.